Last updated: February 23, 2026
Privacy Policy
Information we collect
TeX64 is a local-first macOS app. To provide accounts, paid AI features, and support via tex64.com and TeX64 Platform, we process: account identifiers (e.g., email, user ID, device ID); subscription and billing identifiers (e.g., Stripe customer/subscription IDs, plan and status); usage counters (token usage/quota); feedback you submit (message and optional contact email); and diagnostics (browser error reports such as error message/stack, page URL, user agent, app version). Payment card details are handled by Stripe; we do not store full card numbers.
How we use information
We use this information to authenticate you, provide and secure the service, manage subscriptions and entitlements, enforce rate limits and quotas, respond to support requests, prevent abuse, and improve reliability.
Service providers / sharing
We use third-party service providers to operate the service, including Stripe for payments and billing, Google for authentication (OAuth) and AI processing, and hosting/infrastructure providers. We do not sell personal information. We may disclose information if required to comply with law or to protect our rights and users.
AI processing
When you use AI features, your prompts and necessary context are sent to an AI provider (currently the Google Gemini API) to generate a response. Do not submit confidential or sensitive information unless you have the right to do so and understand how it will be processed.
Retention
We retain service data only as long as necessary to operate the service and comply with legal obligations. You may request access, correction, or deletion of your information, subject to applicable law and operational constraints.
Security
We use practical security measures such as HTTPS transport encryption, access controls, and server-side entitlement checks. No method of transmission or storage is completely secure.
Cookies / local storage
We use cookies and/or local storage for login sessions, security controls, and preferences (such as language and theme). We do not use advertising trackers.
Your choices
You may contact us to request access, correction, or deletion of your personal information. Some information may be retained as required by law (for example, billing records).
Contact
For privacy requests or inquiries, contact: [email protected]