Last updated: February 23, 2026

Privacy Policy

Information we collect

TeX64 is a local-first macOS app. To provide accounts, paid AI features, and support via tex64.com and TeX64 Platform, we process: account identifiers (e.g., email, user ID, device ID); subscription and billing identifiers (e.g., Stripe customer/subscription IDs, plan and status); usage counters (token usage/quota); feedback you submit (message and optional contact email); and diagnostics (browser error reports such as error message/stack, page URL, user agent, app version). Payment card details are handled by Stripe; we do not store full card numbers.

How we use information

We use this information to authenticate you, provide and secure the service, manage subscriptions and entitlements, enforce rate limits and quotas, respond to support requests, prevent abuse, and improve reliability.

Service providers / sharing

We use third-party service providers to operate the service, including Stripe for payments and billing, Google for authentication (OAuth) and AI processing, and hosting/infrastructure providers. We do not sell personal information. We may disclose information if required to comply with law or to protect our rights and users.

AI processing

When you use AI features, your prompts and necessary context are sent to an AI provider (currently the Google Gemini API) to generate a response. Do not submit confidential or sensitive information unless you have the right to do so and understand how it will be processed.

Retention

We retain service data only as long as necessary to operate the service and comply with legal obligations. You may request access, correction, or deletion of your information, subject to applicable law and operational constraints.

Security

We use practical security measures such as HTTPS transport encryption, access controls, and server-side entitlement checks. No method of transmission or storage is completely secure.

Cookies / local storage

We use cookies and/or local storage for login sessions, security controls, and preferences (such as language and theme). We do not use advertising trackers.

Your choices

You may contact us to request access, correction, or deletion of your personal information. Some information may be retained as required by law (for example, billing records).

Contact

For privacy requests or inquiries, contact: [email protected]